Last updated: 27 December 2025
Naturacalm (“we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Naturacalm mobile application and website (collectively, the “Service”).
By accessing or using Naturacalm, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
• Name (if provided)
• Email address
• Account login information
• Contact details submitted voluntarily
b. Usage Data
• App usage activity
• Session duration
• Features accessed
• Device type and operating system
c. Technical Information
• IP address
• Device identifiers
• Log files
• Cookies or similar tracking technologies (for website use)
Naturacalm does not collect sensitive medical or clinical data, and the app is not a medical or diagnostic service.
2. How We Use Your Information
We use the collected information to:
• Provide and maintain the Service
• Improve user experience and app functionality
• Communicate with users regarding updates or support
• Ensure security and prevent misuse
• Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal data.
Your data may be shared only:
• With trusted service providers (hosting, analytics, email services)
• When required by law or legal authorities
• To protect the rights, safety, or integrity of Naturacalm
All third parties are required to comply with strict confidentiality obligations.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no system can be guaranteed 100% secure.
5. User Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request data portability
You may exercise these rights by contacting us at:
info@naturacalm.net
6. Children’s Privacy
Naturacalm is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
7. Third-Party Links
Our Service may contain links to third-party websites.
We are not responsible for the privacy practices or content of those third parties.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Naturacalm LLC
Sharjah Media City, Sharjah, UAE
info@naturacalm.net