Naturacalm respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect the following information:
- Account information such as your name, email address, and login credentials.
- Usage information such as completed sessions, preferences, subscription status, and interactions with the app.
- Device information such as device model, operating system version, unique device identifiers, and app version.
- Diagnostic and performance information used to improve the reliability and quality of the app.
How We Use Your Information
We use your information to:
- Provide and maintain the Naturacalm services.
- Personalize your experience and recommendations.
- Process subscriptions and premium features.
- Respond to customer support requests.
- Improve app performance, security, and functionality.
- Comply with legal obligations.
Payments and Subscriptions
Naturacalm may offer subscriptions or premium services.
For purchases made through Apple In-App Purchase or Apple Pay, payment information is processed by Apple. Naturacalm does not store your full payment card details on its servers.
We may receive limited transaction information from Apple, such as subscription status, purchase confirmation, and transaction identifiers, solely for the purpose of providing purchased services and customer support.
Data Sharing
We do not sell your personal information.
We may share information with trusted service providers that help us operate the app, including:
- Cloud hosting providers
- Analytics providers
- Customer support providers
- Payment and subscription processing services
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use industry-standard security measures, including encryption in transit, secure authentication mechanisms, and access controls designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing activities.
- Request a copy of your personal data.
To exercise any of these rights, contact us at: info@naturacalm.net
GDPR
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local supervisory authority.
Children's Privacy
Naturacalm is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: info@naturacalm.net